Tough Times Demand Resilient Leaders

The stock market gyrates with unpredictable andcall upon? How have we nurtured our relationships and
heartburning results. Icons of solid companies becomesupport network? Are we being truly HONEST with
straw figures before balance sheets. Children areourselves about our own fears? What voices do we
abducted from their front yards and networks ofneed to listen to-even if we don't want to?
terrorists spiral throughout the world. ReligiousHeart walk is truth in action. It means we keep our
institutions cast shadows of duplicity while El Ninoword. Trust is the password of our time. It is also the
brings strange fish to the California coasts andcornerstone of relationships. Since an inability to get
out-of-control fires head toward ancient Sequoias.along is the single biggest reason for failure, heart walk
Tough times. It's enough to cause all of us to stand likebuilds relationships through connecting at more than
the proverbial "deer in headlights", mutter "the sky iscerebral levels.
falling", or else spring into action. The latter would beOptimism arises from our anticipation of a positive
fine but it's often a knee-jerk response based on whatoutcome as well as our ability to help produce that
we've done in the past. Trouble is that the presentoutcome. Dr. Martin Seligman's decades-long research
doesn't look like the immediate past.indicates that optimism can be learned by listening
Whether you're leading a Fortune 100 company, acarefully to our internal dialogue and challenging
small department, or an enterprise of one, now is thenegative beliefs. Learned Optimism is a book that
time to hone your resiliency skills. But first, let's updateshould be on everyone's reading list.
the definition of "resilient". In 1824, Webster defined it as:Purpose, passion and persistence work like a
"the capability of a strained body to recover its sizethree-legged stool in holding up a resilient leader.
and shape after deformation caused especially byPurpose implies that you have a reason for being on
compressive stress."this earth and it is not "all about you". Since the odds of
That definition works for explaining metal but not fora human egg being fertilized are 220 trillion to one, you
the mettle of the human system. Consider this: Theare NOT a mistake.
compressive stress to an organizational body can beIf purpose is the "why" you are here, passion is the
the result of bloating mergers. Mergers now meet"what". It's that activity that gets your juices flowing.
mania and layoffs distort the workloads and customerSomehow, somewhere it must be in your life. Find a
care. If this is the case, the resilient organization mustway to put it there and then persist in the doing. Pablo
carefully think what size and shape will serve it for theCasals knew he was put on earth for music. His
long haul. Recovering its size and shape might be thepassion was the cello. Even severely crippled with
worst thing!arthritis, his resilient spirit persisted through the pain and
At the risk of insulting Webster, I define resiliency as "he played like an angel.
the capacity to cultivate strengths to positively meetEnergy and enjoyment spark up the human engine. In
the challenges of living; the ability to bounce back fromcomplex time, our energy sources need to be
adversity while maintaining personal and corporaterenewed and refreshed. Sleep, exercise, solitude, and
integrity."meditation pump the exhausted spirit with the octane
Some key resilient strengths are found in using HOPEof resiliency. Play and laughter are birthrights of the
as an acronym:human spirit. Laughter is the canary of hope. If the
- Head talk and Heart walk.laughter has died, so too has your resiliency. Lighten up.
- Optimism.Find what's zany about life. Watch children at play.
- Purpose, passion and persistence.Don't take life so seriously-you won't get out of it alive.
- Energy and Enjoyment.Philosopher Howard Zinn wrote that to have hope, one
Head talk asks that we critically explore our thinkingdoesn't need certainty, only possibility. In an upside
process. Are we stuck in out-moded patterns ofdown world-there are lots of possibilities for positive
behaviors that no longer serve us? What assumptionschange and growth. Let H.O.P.E. support YOUR
are we making and what actions can we take if theresilient spirit.
assumptions are confirmed? What resources can we(c) 2002 by Eileen McDargh. All rights reserved.